pbaji Privacy Policy

Privacy at a Glance

The cards below highlight the most important aspects of how pbaji handles your data. Please read the full policy for complete details — each section below governs in all cases.

Introduction

This Privacy Policy ("Policy") describes how pbaji ("we", "our", or "the Platform") collects, processes, stores, and protects personal information relating to players and visitors ("you" or "the User") who access or use the pbaji website at https://pbaji.bio and any related services. By creating an account or using any pbaji service, you acknowledge that you have read and understood this Policy.

pbaji is committed to processing personal data responsibly and in accordance with applicable data protection principles. We collect only the data necessary to operate the platform, verify player identity, process payments, and deliver a safe, fair gaming environment. We do not collect data beyond what is required for these purposes.

Information We Collect

pbaji collects personal information in the following categories. Each category is collected only to the extent necessary for the stated purpose:

How We Use Your Information

pbaji uses the personal information described above for the following specific purposes:

• Account creation and authentication: to set up your pbaji account, verify your identity during login, and ensure only the authorised account holder can access the account.
• Payment processing: to facilitate deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawals back to the originating payment method. Financial data is used only for transaction processing and fraud prevention.
• Age and identity verification (KYC): to confirm that players are aged 21 or above and that the identity provided matches the payment methods associated with the account, in accordance with our responsible gaming and anti-fraud obligations.
• Customer support: to respond to queries, complaints, and account-related requests submitted through the live chat or other support channels. Support interactions are logged to maintain service quality and resolve disputes.
• Fraud detection and security: to monitor account activity for signs of fraud, money laundering, unauthorised access, or prohibited conduct as described in the pbaji Terms and Conditions. Security monitoring is an ongoing process and uses automated and manual review.
• Platform improvement and analytics: to analyse aggregated usage patterns, diagnose technical issues, and improve the pbaji platform for all players. Analytics data is processed in pseudonymised or aggregated form and is not used to profile individual players for marketing.

pbaji does not use your personal data for automated profiling or decision-making that produces legal or similarly significant effects on you without human review. Any decision to suspend or close an account involves human oversight of the relevant evidence.

Legal Basis for Processing

pbaji processes your personal data on one or more of the following legal bases, depending on the purpose for which the data is used:

• Contractual necessity: processing that is required to fulfil the agreement between pbaji and you as a player — including account management, payment processing, and delivery of gaming services. Without this processing, pbaji cannot provide the services you have contracted for.
• Legal obligation: processing required to comply with applicable legal and regulatory obligations — including anti-money-laundering (AML) checks, KYC identity verification, and co-operation with law enforcement authorities where legally required.
• Legitimate interests: processing based on pbaji's legitimate interest in operating a secure, fraud-free gaming platform — including security monitoring, fraud prevention, and platform analytics. pbaji balances its legitimate interests against your privacy rights and does not process data in ways that are disproportionate to the security benefit achieved.
• Consent: where processing is based on your consent — for example, if you opt in to receive promotional communications from pbaji. You may withdraw consent at any time by contacting pbaji support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Sharing Your Information

pbaji does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors and mobile wallet providers: pbaji shares transaction data with payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to process deposits and withdrawals. These partners operate under their own privacy policies and are bound by contractual data-processing obligations with pbaji.
• Game providers: game studios and providers (including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and others) may receive session data and bet information necessary to deliver and audit game outcomes. This data is transmitted over secure, encrypted connections.
• Legal and regulatory authorities: pbaji will disclose personal data to law enforcement, regulatory bodies, or courts when required by law, court order, or when pbaji reasonably believes disclosure is necessary to protect the rights, property, or safety of pbaji, its players, or others.
• Service providers acting as data processors: pbaji may engage third-party technical service providers (such as hosting, analytics, and fraud-detection vendors) who process data on pbaji's behalf under contractual data-processing agreements. These processors are not permitted to use the data for any purpose other than delivering the contracted service to pbaji.

Cookies and Tracking Technologies

The pbaji platform uses cookies and similar tracking technologies to operate essential site functions, remember your session, and understand how players interact with the platform. The following types of cookies are used:

• Essential cookies: strictly necessary for the platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how players navigate the pbaji platform. This data helps pbaji identify popular features, measure page performance, and prioritise improvements. Analytics cookies do not identify individual players by name or contact detail.
• Preference cookies: used to remember your settings and preferences on the pbaji platform, such as language selection. These cookies improve your experience by reducing the need to re-enter preferences on each visit.

You can manage or delete cookies at any time using your mobile browser settings. Disabling essential cookies will prevent you from logging into your pbaji account. Disabling analytics or preference cookies will not affect your ability to use the core platform but may reduce personalisation features.

Data Retention

pbaji retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. The following retention principles apply:

• Active account data: identity, payment, and gaming activity data associated with an active pbaji account is retained for the lifetime of the account plus a minimum of 5 years after account closure, to meet anti-money-laundering record-keeping requirements.
• Support and communications data: records of live chat interactions, support tickets, and dispute correspondence are retained for a minimum of 2 years from the date of the interaction, to support dispute resolution and service quality review.
• Analytics data: aggregated and pseudonymised analytics data may be retained indefinitely for platform improvement purposes, as it cannot be used to identify individual players.

When retention periods expire, pbaji securely deletes or anonymises personal data so that it can no longer be linked to an identifiable individual. If you request early deletion of your data (see Your Rights, Section 9), pbaji will action this request unless retention is required by law.

Data Security

pbaji implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL encryption for all data in transit, access controls limiting which pbaji staff can view player personal data, regular security reviews of our platform infrastructure, and automated monitoring for suspicious access patterns.

While pbaji takes robust steps to protect your data, no internet-based system can guarantee absolute security. You are also responsible for maintaining the security of your own device and login credentials. If you suspect your account has been compromised, you should contact pbaji support immediately via live chat.

Your Privacy Rights

As a pbaji player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact pbaji support via live chat:

• Right of access: you may request a copy of the personal data pbaji holds about you. pbaji will provide this within a reasonable timeframe, subject to identity verification.
• Right to rectification: if the personal data pbaji holds about you is inaccurate or incomplete, you may request that it be corrected. Updating contact details (such as your mobile number) can also be done directly through your account settings.
• Right to erasure: you may request that pbaji delete your personal data. pbaji will action this request unless retention is required by law (for example, to meet anti-money-laundering record-keeping obligations) or to defend a legal claim.
• Right to restriction: you may request that pbaji restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being resolved, or where you contest the legal basis for processing.
• Right to object: you may object to processing based on legitimate interests. pbaji will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, or unless processing is necessary for a legal claim.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

pbaji will respond to all privacy rights requests within 30 days of receiving the request. In complex cases, this period may be extended by a further 60 days, in which case pbaji will notify you of the extension within the initial 30-day window and explain the reason for the delay.

Minors and Age Restriction

pbaji is strictly an adult platform. The minimum age requirement to register and use pbaji is 21 years. pbaji does not knowingly collect personal data from individuals under the age of 21. During registration, all players are required to confirm their date of birth. If pbaji discovers that personal data has been collected from a player who is under 21, that account will be immediately suspended, all associated data will be deleted, and any funds held in the account will be forfeited in accordance with the pbaji Terms and Conditions.

Changes to This Privacy Policy

pbaji may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page. Where the changes are significant, we may also notify active players via the registered mobile number or through an in-platform notification at the time of next login.

Your continued use of pbaji following any update to this Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically so you are always aware of how your data is being handled.

Contact and Privacy Queries

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or want to report a concern about how pbaji handles your personal data, please contact the pbaji support team. Our support team is available 24/7 via live chat and will direct your query to the appropriate team member. You may also reach us by email — contact details are provided in the footer of this page.