pbaji Terms & Conditions

Key Points at a Glance

The following cards summarise the most important aspects of these Terms & Conditions. They are provided for convenience only — the full text of each clause governs in all cases.

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and pbaji ("the Platform"). By creating an account, logging in, depositing funds, or using any service offered by pbaji, you confirm that you have read, understood, and agreed to these Terms in their entirety.

These Terms apply to all players regardless of the device or method used to access the pbaji platform, including mobile browsers, desktop browsers, and any application. These Terms should be read alongside the pbaji Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between the Player and pbaji.

Eligibility Requirements

To register and maintain an account on pbaji, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. pbaji strictly enforces this minimum age requirement. Players found to be under 21 will have their accounts immediately suspended and any funds or winnings will be forfeited.
• You must be a natural person (not a corporation, trust, or other legal entity) registering on your own behalf and for your personal, non-commercial use.
• You must provide accurate, current, and complete registration information. Providing false information — including a false name, mobile number, or date of birth — is grounds for immediate account suspension.
• You may hold only one active pbaji account. Operating multiple accounts, whether under the same or different details, is strictly prohibited and will result in all accounts being closed and all associated funds being voided.
• You must not be a current employee, contractor, or immediate family member of an employee of pbaji or any of its game providers or payment partners, where participation would create a conflict of interest.

pbaji reserves the right to request documentary evidence of age, identity, or address at any stage of the account lifecycle, including at the time of a withdrawal request. Failure to provide satisfactory documentation may result in account verification holds and withdrawal delays until compliance is achieved.

Account Registration and Security

When you register for a pbaji account, you agree to the following obligations with respect to account creation and ongoing security:

• Your account credentials — mobile number and password — are personal to you. You must not share your login details with any other person. pbaji will treat any action performed under your account as having been authorised by you.
• You are responsible for maintaining the confidentiality and security of your password. pbaji recommends using a unique password not used for any other online service. If you suspect unauthorised access to your account, contact pbaji support immediately.
• pbaji may require identity verification (KYC) at any time. Until KYC is completed, pbaji may restrict deposits, withdrawals, or access to certain game categories. KYC documents must be genuine and must belong to the account holder.
• You must notify pbaji promptly if any of your registered account details change, including your mobile number. Failure to update account details may result in issues with account verification and payment processing.

pbaji uses SSL encryption to protect all data transmitted between your device and our servers. However, you remain responsible for the security of the device you use to access pbaji. pbaji cannot be held liable for losses arising from your failure to maintain the security of your own device or login credentials.

Deposits and Withdrawals

The following terms govern all financial transactions on the pbaji platform:

• The minimum deposit amount is ৳500. pbaji accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Deposits are credited to your account balance upon confirmation from the payment provider, which is typically instant for supported mobile wallets.
• All withdrawals are processed back to the same payment method used for the original deposit. pbaji does not process withdrawals to third-party accounts or payment methods not previously used for a deposit on the same account.
• Withdrawals are subject to completion of any active wagering requirements tied to bonuses. If bonus funds remain subject to rollover conditions at the time of a withdrawal request, the withdrawal may be placed on hold until the applicable rollover is completed or the bonus is forfeited.
• pbaji does not charge transaction fees on standard deposits or withdrawals via supported Bangladesh mobile wallets. Fees imposed by your payment provider (if any) are outside pbaji's control.
• pbaji reserves the right to delay or withhold a withdrawal pending satisfactory identity verification. In cases where fraud, money laundering, or a terms violation is suspected, pbaji may freeze account funds pending investigation. pbaji will co-operate fully with relevant legal authorities in such cases.

Deposits made for the purpose of obtaining a welcome bonus must be genuine funds from the account holder's own payment source. Deposits made using funds sourced through fraudulent means, stolen credentials, or unauthorised payment methods will be reversed and the account will be suspended.

Bonuses and Promotional Offers

pbaji offers a welcome bonus and periodic promotional offers to eligible account holders. The following general terms apply to all bonuses and promotions unless an individual offer specifies otherwise:

• All bonuses are subject to wagering requirements before any bonus-derived winnings can be withdrawn. The applicable rollover multiplier is stated on the individual promotion page. Failure to meet wagering requirements within the specified time window will result in the bonus and associated winnings being forfeited.
• The pbaji welcome bonus of up to ৳20,000 is available to new players on their first qualifying deposit only. A player may not claim the welcome bonus more than once, regardless of whether a new account is opened. Attempting to claim a new-player bonus on a second or subsequent account constitutes a terms violation.
• Bonus funds are credited to a separate bonus wallet and cannot be withdrawn directly. Only winnings generated from wagering that meets the rollover requirement are eligible for withdrawal to the player's main wallet.
• pbaji reserves the right to modify, cancel, or withdraw any promotional offer at any time. If a promotion is found to have been abused — including through the use of multiple accounts, VPN usage to circumvent geographical eligibility, or exploitation of a technical error — pbaji may void all associated bets, reverse all associated transactions, and suspend the offending account.
• Free spins issued as part of a promotion will expire after the period stated in the individual offer terms. Expired free spins cannot be reinstated. Any winnings from free spins are subject to the wagering requirements stated in the applicable promotion.

Prohibited Conduct

The following actions are strictly prohibited on the pbaji platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all funds, and referral to relevant legal authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, spin slots, or interact with any game or platform feature in a manner not consistent with genuine manual player interaction.
• Colluding with other players to manipulate the outcome of any game or to gain an unfair advantage over the platform or other players.
• Exploiting software bugs, technical errors, or platform vulnerabilities to obtain credits, winnings, or any other benefit not intended by the game rules. Any winnings obtained through exploitation of a technical error must be reported to pbaji support immediately and will be reversed.
• Using funds derived from illegal activity to make deposits on pbaji. Players must not use pbaji for any form of money laundering. pbaji complies with applicable anti-money-laundering obligations and will report suspicious transactions to relevant authorities.
• Registering under a false identity, providing forged documents during KYC, or impersonating another individual for the purpose of accessing or operating a pbaji account.
• Threatening, harassing, or abusing pbaji customer support staff or other players through any communication channel. pbaji maintains records of all support interactions and will act on evidence of abuse.

pbaji monitors platform activity using automated and manual review processes. Players identified as engaging in prohibited conduct will be notified where legally permissible, though pbaji is not obligated to provide advance notice before taking protective action on an account.

Responsible Gaming

pbaji is committed to promoting responsible gaming practices. The following tools and obligations apply to all account holders:

• Deposit limits: Players may set daily, weekly, or monthly deposit caps from within their account settings. Once set, a deposit limit cannot be increased immediately — a cooling-off period applies before an increase takes effect, to protect players from impulsive decisions.
• Self-exclusion: Players may request a voluntary self-exclusion period of 30 days, 90 days, 6 months, or permanent exclusion. During a self-exclusion period, the account will be locked and the player will not be able to log in, deposit, or place bets. Self-exclusion requests should be submitted to pbaji support via live chat.
• Session reminders: Players may configure session reminders that display an alert after a specified period of continuous play. This tool helps players stay aware of the time spent on the platform.
• Reality checks: pbaji may display periodic reality-check notifications showing the player's net session result (total wagered minus total won) to promote informed decision-making during extended sessions.

Intellectual Property

All content on the pbaji platform — including but not limited to software, game interfaces, logos, graphics, text, database structures, and the overall design and layout — is the proprietary property of pbaji or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the pbaji platform solely for your personal, non-commercial entertainment purposes.

You may not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content from the pbaji platform for any commercial purpose without the prior written consent of pbaji. Unauthorised use of pbaji intellectual property may result in legal action.

Limitation of Liability

To the fullest extent permitted by applicable law, pbaji's liability to you in connection with your use of the platform is limited as follows:

• pbaji is not liable for any indirect, incidental, special, consequential, or punitive loss or damage arising out of your use of, or inability to use, the pbaji platform, including loss of data, loss of profits, or loss of gaming session progress caused by network interruptions or device failure.
• pbaji does not guarantee uninterrupted or error-free operation of the platform. Scheduled and emergency maintenance may cause temporary service interruptions. pbaji will endeavour to provide advance notice of planned maintenance where possible.
• In any event, pbaji's total aggregate liability to you arising from these Terms or your use of the platform shall not exceed the total value of funds deposited by you to your pbaji account in the 30 days immediately preceding the event giving rise to the claim.

Account Suspension and Termination

pbaji reserves the right to suspend, restrict, or permanently close any player account for the following reasons, among others:

• Breach of any provision of these Terms, including but not limited to operating multiple accounts, providing false registration details, or engaging in prohibited conduct as described in Section 6.
• Reasonable suspicion of fraud, money laundering, identity theft, payment fraud, or any other criminal activity in connection with the account.
• Failure to complete KYC verification within the timeframe specified by pbaji after a verification request has been issued.
• A court order, regulatory instruction, or other legal requirement that necessitates account restriction or closure.

Where an account is closed by pbaji due to a terms violation, any balance held in the account at the time of closure may be forfeited. Where an account is closed by pbaji for reasons unrelated to player misconduct (for example, pbaji ceasing to operate in a specific market), any verified real-money balance will be returned to the player through their registered payment method.

Amendments to These Terms

pbaji reserves the right to amend these Terms at any time. When material changes are made, pbaji will publish the updated Terms on this page with a revised "Last updated" date. Where the changes are significant, pbaji may also notify active players via the registered mobile number or through an in-platform notification at the time of next login.

Your continued use of the pbaji platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the platform and may request account closure by contacting pbaji support.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with applicable laws. In the event of any dispute arising from your use of the pbaji platform or these Terms, pbaji encourages players to first contact customer support via live chat to seek an informal resolution. pbaji's support team will endeavour to respond to and resolve complaints within a reasonable timeframe.

If a dispute cannot be resolved informally, both parties agree to pursue resolution through good-faith negotiation before resorting to formal legal proceedings. pbaji does not waive any rights it may have under applicable law by encouraging informal resolution first.